Hi! My name is Katrina, and I'm a dedicated, hardworking, and dependable professional with several years of customer service experience. I recently graduated from Ultimate Medical Academy with a certificate in Medical Billing and Coding. I enjoy helping people, solving problems, and learning new skills. I take pride in being patient, communicating effectively, and providing a positive experience for others. I'm always looking for opportunities to grow, learn, and make a meaningful contribution to the team.