• Managed diaries, scheduling, and correspondence for management, ensuring appointments and deadlines were met. 

• Handled invoicing and petty cash reconciliation, maintaining accurate financial records.

 • Performed data entry and maintained physical and digital filing systems for easy retrieval and audit readiness. 

• Provided front-line client and customer service, addressing queries with accuracy and professionalism

• Coordinated day-to-day fleet operations, driver scheduling, and route planning to keep vehicles compliant and on time. 

• Maintained accurate records and generated management reports, improving reporting consistency and reducing errors.

 • Responded to internal and customer enquiries promptly and professionally, resolving issues before escalation. • Monitored compliance documentation and vehicle tracking data using Ctrlfleet and MixTelematics.

Business Studies, Economics and EMS

A four-year undergraduate degree with a specialization in Economics and Business Studies. The program developed strong skills in structured analysis, report writing, planning, and clear communication — all directly applicable to administrative and business support work, including financial literacy, organizational planning, and workflow documentation.

Relevant coursework in Banking Fundamental Principles

A one-year certificate covering banking fundamentals, including core financial principles, transaction processes, and basic financial administration. This qualification built a solid foundation in financial literacy and accuracy — skills that carried directly into invoicing, petty cash handling, and financial record-keeping in later roles.