Full Time
Job Description:
Work-from-home call center role answering health benefits questions for Luminare Health (an HCSC company). HS diploma plus 1 year of customer service. Pays $14.97 to $28.12/hour.
About the Role
Luminare Health, an HCSC company, is hiring a work-from-home Customer Service Representative. You will resolve customers' health benefits questions by phone in a fast-paced, structured service environment.
What You Will Do
- Answer customer calls and resolve issues quickly and accurately
- Move between multiple systems and screens while on the phone
- Follow oral and written instructions and procedures
- Work toward quality and performance metrics
- Take part in continuous process improvement
What You Need
- High school diploma or GED
- At least 1 year of customer service experience
- Strong communication, reasoning, and problem-solving skills
- Ability to learn new systems and use MS Excel and Word
- A private, distraction-free workspace with reliable high-speed internet you can hardwire via ethernet
Location & Pay
Work from home. Pay range is $14.97 to $28.12 per hour, plus an annual incentive bonus plan. Benefits include health and wellness coverage, a 401(k) and pension plan, paid time off, paid parental leave, and tuition reimbursement.
Share
Luminare Health
-
Websitehttps://www.luminarehealth.com
-
AddressUnited States of America