NetCredit Customer Service Representative (Remote)/ 10 hours ago
US
Job Description:
Fully remote inbound customer service role for Enova's NetCredit brand, starting with a 4-week training program. Call center experience is a plus but not required. Pays $17/hour plus possible bonus. Open in 12 states.
About the Role
Enova International is hiring remote Customer Service Representatives for its NetCredit lending brand. New hires complete an in-depth 4-week training program to become brand specialists, then handle inbound customer calls about accounts and payments.
What You Will Do
- Answer incoming customer calls and resolve questions about NetCredit products and services
- Process payments, set up payment plans, and handle other account-related requests
- Educate customers about their options with clear, empathetic communication
- Keep customer accounts updated with accurate information
- Meet service standards in a high-volume remote environment
What You Need
- Background in a fast-paced customer service environment; prior call center experience is a plus
- Strong communication and active listening skills
- Ability to multitask and adapt in a high-volume setting
- Comfort learning new technology and working remotely
- Must reside in one of the approved states and be eligible to work in the US (no visa sponsorship)
Location & Pay
Entirely remote for residents of AZ, IA, ID, IL, IN, MN, MO, NM, NV, UT, WI, or WY. Budgeted rate $17.00 per hour; may include bonus. Benefits include health, dental, and vision insurance, 401(k) matching, PTO, paid holidays, and paid parental leave.