Job Description:
Join Walmart’s Remote Security Operations Team as an Entry-Level Surveillance Operator. You’ll monitor live store cameras across multiple Walmart locations to detect theft, safety risks, and suspicious activity — all from the comfort of your own home. No prior experience is required — all training, certification, and equipment setup are fully paid.
🔐 Key Responsibilities
- Monitor live CCTV feeds from multiple retail stores.
- Detect and report unusual or suspicious behavior.
- Record incident details using Walmart’s reporting system.
- Notify on-site Loss Prevention when escalation is required.
- Preserve video evidence and ensure chain-of-custody integrity.
- Participate in ongoing skill-building and quarterly recertifications.
💰 Pay & Benefits
- $22.50 per hour starting pay.
- Paid training and certification program (no cost to you).
- Overtime opportunities for night and weekend shifts.
- Flexible scheduling and remote work setup.
- Performance bonuses for accuracy and report quality.
- Equipment stipend or company-provided workstation (varies by region).
🎓 Paid Training Program (All Provided)
Total Duration: 2 weeks (Paid at full hourly rate) + 4 weeks of supervised practice.
| Week | Focus Area | Description |
|---|---|---|
| Week 1 | Core Security Fundamentals | CCTV system use, theft detection basics, observation skills, report writing, escalation protocols. |
| Week 2 | Applied Surveillance & Reporting | Hands-on monitoring simulations, evidence collection, data privacy, communication with on-site staff. |
| Weeks 3–6 | On-the-Job Mentorship | Work alongside a certified mentor on live feeds; gradually take over full monitoring duties. |
Certification Courses (All Included & Paid):
- CCTV Systems & Camera Operations (4 hrs)
- Retail Theft Awareness & Prevention (6 hrs)
- Observation & Communication Skills (6 hrs)
- Incident Reporting & Documentation (6 hrs)
- Privacy, Data Security & Legal Compliance (4 hrs)
- Evidence Handling & Chain of Custody (4 hrs)
- Workplace Safety & De-escalation (4 hrs)
- Ethics, Integrity & Professional Conduct (2 hrs)
🧩 Requirements
- High school diploma or GED (no college required).
- Reliable internet connection (100 Mbps+).
- Quiet, secure workspace with minimal distractions.
- Basic computer and typing skills.
- Pass background check and identity verification.
- Must be available for rotating shifts (days/nights/weekends).
No prior security or loss prevention experience required — we train you from day one.
🖥️ Equipment & Tech Setup
- Dual monitors recommended.
- Company VPN access (provided after onboarding).
- Encrypted surveillance software (training included).
- Secure login via two-factor authentication.
📅 Example Work Schedule Chart
| Time (CST) | Activity |
|---|---|
| 07:45 – 08:00 AM | Log in, check system connections, read shift handover. |
| 08:00 – 10:00 AM | Live surveillance: store cameras, parking lots. |
| 10:00 – 10:15 AM | Break. |
| 10:15 – 12:00 PM | Continue monitoring, flag suspicious activity. |
| 12:00 – 12:30 PM | Lunch break. |
| 12:30 – 02:30 PM | Write incident reports, export clips. |
| 02:30 – 03:45 PM | Continue surveillance & real-time alerts. |
| 03:45 – 04:00 PM | Log shift notes, upload reports, logout. |
Shift Options:
- Day: 8:00 AM – 4:00 PM
- Swing: 4:00 PM – 12:00 AM
- Night: 12:00 AM – 8:00 AM
(Operators rotate every 4 weeks)
📈 Performance Metrics
- Detection accuracy (target 90%+).
- Timely incident reporting.
- Communication clarity.
- Adherence to privacy and evidence standards.
🧾 How to Apply
- Submit your resume and short introduction.
- Complete the online security screening (20 min).
- Virtual interview with Security Operations Supervisor.
- Receive offer letter and paid training start date.