Part Time
Job Description:
Part-time remote admissions inquiry role at Equip answering patient and family calls, emails, and web forms, 20 hours/week (Mon-Fri 4-8 PM ET). 2+ years call center or customer service experience. Pays $24/hour.
About the Role
Equip is hiring a part-time Admissions Inquiry Representative to manage inbound patient inquiries, share program information, discuss insurance and finances, and hand interested families to an Admissions Specialist. The work is 100% from home with no travel.
What You Will Do
- Answer inquiry calls, emails, and web forms from patients, families, and referral sources
- Route inquiries quickly to the right departments
- Enter patient information into multiple platforms and systems
- Schedule screening appointments and make reminder calls
- Help interested families move forward with the admissions process
What You Need
- 2+ years as a call center representative, customer service representative, or patient scheduler
- Experience with fast-paced, high-volume inbound calls
- Available Monday to Friday, 4:00 to 8:00 PM Eastern (20 hours/week)
- Strong communication, organization, and multitasking
- Comfortable in a fast-changing startup environment
Location & Pay
100% remote in the United States, no travel. Part-time, 20 hours per week, Monday to Friday 4:00 to 8:00 PM Eastern. Pays $24 per hour.