Job Description:
Fully remote business development job with Help Scout, the customer support software company. Research mid-market prospects with AI tools, reach out by email, phone, LinkedIn, and video, and book meetings for account executives. Needs 1 to 2+ years as an outbound BDR or SDR at a B2B SaaS company. Base salary $71,000 to $77,000 ($102,000 to $111,000 OTE).
About the Role
Help Scout is hiring its first Business Development Representative as it builds an outbound sales motion to win more mid-market customers. You will open conversations with the companies that fit best, create pipeline for account executives, and help shape the outbound playbook: which accounts, messages, and channels work.
What You Will Do
- Research prospects and personalize outreach using an AI tech stack and messaging templates
- Prospect into a defined list of ideal-fit mid-market companies
- Run outreach by email, phone, LinkedIn, and video
- Test messages, personas, and channels and recommend improvements
- Keep reports and dashboards on your results up to date
- Hand off booked meetings to account executives with clear notes
What You Need
- 1 to 2+ years as an outbound BDR or SDR at a B2B SaaS company, with a record of hitting targets
- Experience prospecting into companies with 250+ employees
- Great communicator with prospects and teammates
- Uses AI tools for research, list building, or writing (HubSpot, Apollo, ZoomInfo, or Sales Navigator a plus)
- Coachable and wants to grow into a closing role
Location & Pay
Fully remote in the United States; pay is the same no matter where in the US you live. Base salary $71,000 to $77,000; on-target earnings $102,000 to $111,000. Benefits include flexible time off, 12 weeks of paid parental leave, a home office stipend, up to $300 a month for co-working, a $1,800 yearly professional development stipend, and health insurance for you and your dependents. No visa sponsorship.