Job Description:
100% remote employee benefits Client Coordinator job with EPIC Brokers. Help account managers serve clients: prepare meeting materials, update systems and client portals, prepare invoices, and help solve billing and claims issues. High school diploma required. Pay $35.89 to $38.47 an hour.
About the Role
EPIC Brokers is hiring a full-time Employee Benefits Client Coordinator. The Client Coordinator works with the Client Executive and/or Client Manager to help maintain each client's employee benefits program and handle the day-to-day service of the account. The position is 100% remote, with a preference for candidates in or near Seattle, Washington.
What You Will Do
- Prepare materials for client meetings, including agendas, reports, and presentations
- Process broker of record letters, update internal systems and client portals, and prepare invoices
- Help with reports such as 5500 filings, audits, and benchmarking
- Support open enrollment with communication materials, onsite and virtual meetings, and health fairs
- Help resolve client and employee issues such as bill discrepancies and claims problems
- Keep workflow logs and benefits information up to date
What You Need
- High school diploma or equivalent required; more education or relevant experience preferred
- Two or more years at a benefits consulting or brokerage firm, insurance carrier, or TPA preferred
- General knowledge of employee benefits coverages
- Intermediate Microsoft Office skills (Outlook, Word, PowerPoint, Excel)
- Strong attention to detail, time management, and multitasking
- Washington Life, Disability (health), and Travel license preferred, or willing to get it within 60 days of hire
Location & Pay
100% remote, with a preference for candidates located in or near Seattle, WA. Hourly pay range $35.89 to $38.47 per hour, with standard 37.5-hour workweeks; the role may also be eligible for bonuses. Benefits include 22 PTO days to start for hourly employees, 12 paid holidays, paid parental leave, 401(k) matching, medical, dental, and vision insurance, and tuition reimbursement.