Full Time
Job Description:
Answer inbound calls and chats from customers as a work-from-home Customer Care Representative with Sutherland. Entry-level, full-time remote role for US residents.
About the Role
Sutherland is hiring entry-level Customer Care Representatives to work from home, handling inbound calls and chats for a client program.
What You Will Do
- Answer inbound customer calls and chats
- Resolve questions and issues accurately
- Document interactions in company systems
- Follow the program's quality standards
What You Need
- High school diploma or GED
- Able to pass pre-hire testing
- Hardwired internet (at least 10 Mbps down / 2 Mbps up)
- US resident
Location & Pay
Remote, US residents only. Full-time, entry level. Pay is not listed on the posting.