Job Description:
Part-time work-from-home customer support and data entry role at Foley. Experience preferred but not required, high school diploma needed. About 25 hours a week, weekdays only. $15/hour.
About the Role
Foley is hiring a part-time remote Customer Support Associate. You will complete data entry and administrative tasks that support client requests and give timely, accurate service by phone, email, and chat.
What You Will Do
- Make outbound calls to get or verify required information
- Review, process, and verify driver, compliance, and employment documents
- Complete about 8-10 tasks per hour with accuracy and attention to detail
- Conduct employment verifications
- Log customer interactions in CRM systems such as Microsoft Dynamics 365
What You Need
- High school diploma or equivalent
- Customer service or SaaS support experience preferred but not required
- Comfort using CRM systems and phone-based support tools
- Organized, detail-oriented, and good at following set processes
- Clear, professional communication
Location & Pay
Remote, US-based, working Eastern Time hours. Open to residents of AZ, CO, CT, FL, GA, IL, IN, KS, MA, MI, MO, NE, NH, NJ, NY, NC, PA, RI, SC, TN, TX, VA, and WI. Shifts are scheduled monthly and average about 25 hours a week between 8 AM and 8 PM ET Monday-Thursday and 8 AM-6 PM Friday, with no weekend hours. Pay is $15 per hour.