Job Description:
Full-time remote ecommerce marketing coordinator job with cannabis company Terrabis. Keep online menus accurate in Dutchie and Jane, log store and customer website issues, and open support tickets. High school diploma and 1-3 years of cannabis industry experience required; must be 21+. Pay $55,000 to $65,000 a year.
About the Role
Terrabis is hiring a full-time, remote Marketing Coordinator, Ecommerce. The coordinator keeps Terrabis online menus accurate, complete, and consistent across multiple locations, working mostly in Dutchie POS and Dutchie Ecommerce with cross-training on Jane. The role also handles store requests and customer complaints about the website and manages support tickets with ecommerce and web providers. Terrabis says it is a strong fit for a detail-oriented cannabis professional who is comfortable with consistent, repeatable work.
What You Will Do
- Maintain online menus in Dutchie POS and Dutchie Ecommerce, including product names, categories, images, descriptions, and availability
- Audit menus against POS and inventory data and fix mistakes
- Edit product descriptions so they follow state cannabis advertising rules
- Log store requests and customer complaints about the website and follow them to resolution
- Open and manage support tickets with Dutchie, Jane, and web developers
- Help test the website and menus on desktop and mobile
What You Need
- High school diploma or equivalent required; bachelor's degree or equivalent experience preferred
- 1 to 3 years of cannabis industry experience (inventory, menu or ecommerce support, or cannabis retail)
- Experience with data entry, platform support, or compliance; Dutchie POS experience strongly preferred
- Comfortable with Excel or Google Sheets
- Must be 21 or older and pass a background check under state cannabis rules
Location & Pay
Full-time and remote, with minimal travel as needed (expensed). Pay range $55,000 to $65,000 a year (salary). Occasional weekend or after-hours support may be needed.