Job Description:
Remote Arizona patient access job with Banner Health (Banner Staffing Services, registry/per diem). Pre-register patients by phone, verify insurance, create cost estimates, and collect payments. High school diploma or GED and 1-2 years of customer service or financial work required. Weekly pay, $18.38 to $27.56 an hour.
About the Role
Banner Health is hiring a remote PAS (Patient Access Services) Pre-Service Representative through Banner Staffing Services, its registry/per diem program. The representative pre-registers patients and financially clears them for upcoming outpatient procedures: verifying insurance and demographics, creating patient estimates, reviewing prior balances, and explaining costs. This is an ongoing assignment, Monday to Friday 9am to 5:30pm Arizona time. Banner says per diem roles are a great way to start a career with Banner Health.
What You Will Do
- Pre-register patients and clear them financially before scheduled services
- Verify insurance eligibility and benefits and create patient cost estimates
- Explain insurance benefits and costs to patients and collect their share
- Set up payment plans and help with authorizations when needed
- Talk with patients by phone and give them a positive first impression of Banner Health
- Work through a daily worklist and meet productivity and collection goals
What You Need
- High school diploma or GED required
- 1 to 2 years of customer service and/or financial work experience required (healthcare insurance experience preferred)
- Excellent customer service and communication skills
- Basic computer skills, including Microsoft Outlook and Excel
- CHAA certification, medical terminology, and EMR experience preferred
Location & Pay
Remote in Arizona; schedule is Monday to Friday, 9:00am to 5:30pm Arizona time. Estimated pay range $18.38 to $27.56 per hour, paid weekly, with paid orientation and training and a 403(b) retirement plan. As a registry/per diem position, hours are not guaranteed and medical benefits and paid time off are not offered. A post-offer physical, drug screen, and background check are required.