Entry-Level Remote Customer Service Jobs Hiring Now (2026)
Entry level remote customer service jobs hiring now: TTEC, TP, Concentrix, H&R Block and more, with real pay, requirements and state limits.
Yes, you can still land a remote customer service job in 2026 without years of experience. The openings below are live on TempBird as of October 2026, and every pay rate and requirement comes straight from the employer's posting. A few need no experience at all. Most ask for about six months to a year of helping customers anywhere, and retail, restaurant and call center work all count.
What "Entry Level" Means in Remote Customer Service
When a work-from-home support job says entry level, it usually doesn't mean zero requirements. These are the things that come up most often in the current listings:
- A high school diploma or GED
- Around 6 months of customer-facing experience (some roles ask for none)
- A hardwired internet connection, often with a minimum speed you may have to prove
- A quiet, private place to work, plus sometimes a webcam or headset
- Living in a state the company hires in
If you've worked a cash register, waited tables or answered phones at a front desk, you probably have more relevant experience than you think.
Entry-Level Remote Customer Service Jobs Hiring Now
Large Contact Center Companies
These companies hire a lot of people, train them remotely and place them on support programs for client brands. They're often the easiest place to get a foot in the door.
| Job | Pay | What they ask for |
|---|---|---|
| TTEC: Customer Service Representative | $13.00 to $16.35/hr | HS diploma, about 6 months of experience, wired internet over 25 Mbps, webcam for paid training. Not hiring in AK, CA, HI, IL or MT. |
| TP (Teleperformance): Remote Customer Service Representative | $16/hr | 18+, HS diploma, about 6 months of experience, types 25+ WPM, wired internet (15 down / 10 up). Open in 42 listed states. |
| Concentrix: Customer Service / Tech Support (Financial) | $15/hr | HS diploma or GED, 1 year of customer service, open availability. Open in every US state. |
| Sutherland: Customer Care Representative | Not listed | HS diploma or GED, must pass pre-hire testing, wired internet (10 down / 2 up). Calls and chats. |
| H&R Block: Customer Service, Seasonal | $16.06 to $24.09/hr | HS diploma (experience preferred, not required), 15 Mbps wired internet, smartphone for sign-in. Materials due October 16, 2026. |
No-Experience and Flexible-Schedule Options
| Job | Pay | What they ask for |
|---|---|---|
| Understood Care: Patient Advocate | $12.50/hr (W-2) | No experience or certifications needed. Monday to Friday, 8:30am to 5pm. Health insurance and PTO start after 90 days. |
| ModSquad: Phones and Tickets Customer Support | Not listed | Part-time contractor. Windows 10+ computer, headset, security software. Shifts fall Mon to Sat, 6am to 5pm PT. Not open in CA, CO, NY or WA. |
| Working Solutions: Customer Service PRO | $0.25 to $0.31 per productive minute | Independent contractor. Profile, assessments (no retakes), computer scan, video interview, background check. No fees to join. |
A quick note on Working Solutions pay: $0.25 to $0.31 a minute works out to $15.00 to $18.60 for a full hour of productive time. You're paid for time spent on customer contacts, though, so idle time between calls doesn't count. Your real hourly earnings will usually come in lower than that math.
Better-Paying Roles If You Have About a Year of Experience
| Job | Pay | What they ask for |
|---|---|---|
| Thrive Market: Member Service Specialist | $18/hr | Call center experience helps but isn't required. Early Pacific shifts, 3-week remote onboarding. |
| Talkiatry: Patient Care Coordinator | $18.90/hr | Phone, email and chat service experience. Fixed Eastern-time shifts. |
| Oscar Health: Member and Provider Care Specialist | $22/hr | 1+ year in support, including escalations. Must live in AZ, FL, GA or TX. |
| Zocdoc: Specialist, Customer Experience | $23 to $27/hr | Customer service experience, ideally healthcare or tech. |
| Aledade: Outreach Specialist | $24.52/hr | HS diploma, 1 year of call center, service or telesales experience, available 8am to 8pm core hours. |
| Handshake: Support Specialist (Contract) | $25/hr | Six-month contract by email and phone. Select states only. |
| Headway: Customer Care Associate | $26.15 to $38.46/hr | Strong communication, roughly 40 questions a day, may include weekends and holidays. |
What to Check Before You Apply
Your Internet and Equipment
Almost every phone-based role here wants a wired (ethernet) connection, not Wi-Fi. Run a speed test before you apply and save a screenshot, because some companies ask for proof. If your router is in another room, a long ethernet cable is a cheap fix.
State Restrictions
Remote doesn't mean you can work from anywhere. TTEC, TP, ModSquad, Oscar and Handshake all limit which states they hire in, so check the location line on each listing first. It saves you from filling out an application that gets rejected automatically.
Employee vs. Contractor
TTEC, TP, Concentrix and Understood Care hire employees, which usually means set schedules, taxes taken out of your check and sometimes benefits. ModSquad and Working Solutions are contractor setups. You get more control over your hours, but you handle your own taxes and there's no guaranteed amount of work.
Training Schedules
Paid training is often full-time and strict, even when the job later becomes flexible. Plan to be fully available for the first few weeks.
How to Stand Out With Little Experience
- Describe past jobs in customer service terms: "helped 80+ customers a shift," "handled returns and complaints."
- Mention any typing speed, CRM, chat or ticketing tools you've used, even from a school or retail job.
- Apply to several companies in the same week. Big contact centers hire in waves, and timing matters.
- Take pre-hire assessments somewhere quiet, with a wired connection. Some companies don't allow retakes.
FAQ
Can I get a remote customer service job with no experience?
Yes, though your options are narrower. Understood Care, Sutherland, H&R Block, ModSquad and Working Solutions all list no prior experience in their current postings. Any of them can still say no, since assessments, background checks and state rules all apply.
How much do entry-level remote customer service jobs pay?
Among the listings above, true entry-level roles pay roughly $12.50 to $16 an hour. Roles that ask for about a year of experience pay $18 to $27 or more.
Do I need my own computer?
It depends on the company. Contractor roles like ModSquad and Working Solutions expect you to supply your own equipment. Read each listing's requirements section to see what applies.
Is it normal to pay for training or equipment up front?
No. A legitimate employer will never ask you to buy a starter kit or pay a fee to get hired. Working Solutions says in its listing that there are no fees to join.
Browse More Remote Jobs
New customer service and work-from-home openings get added regularly. Browse all current jobs on TempBird, check the pay and location notes, and apply directly to the ones that fit your situation.